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SHIPPING

SHIPPING

We offer free Standard Shipping on qualifying orders of $400 and above.

SHIPPING TO NORTH AMERICA

We ship to all 50 states; Washington, DC; U.S. P.O. Boxes; U.S. territories; and APO/FPO/DPO addresses. The shipping methods offered during checkout may differ based on your shipping address.

Shipping Method Shipping Charge Order Delivered Delivered to
 Standard  $15  6 to 10 business days*  50 states; DC; U.S. P.O. Boxes; U.S. territories; and APO/FPO/DPO - All Canadian Provinces and Territories
 Expedited  $30  2 to 3 business days*  50 states; DC; U.S. P.O. Boxes; U.S. territories; and APO/FPO/DPO - All Canadian Provinces and Territories

*Delivery times go into effect the business day after you place an order.

STANDARD GROUND

Allow about 6-10 business days for delivery. For delivery to Alaska or Hawaii, please allow 10-15 business days for delivery. For delivery to US Territories and APO/FPO addresses, allow three weeks for delivery.

EXPEDITED

Order must be submitted before 11AM PST Monday-Friday. This service is not available for: PO boxes, APO/FPO, outside of the US, US Territories and in some rural areas. Allow an additional business day for delivery to Alaska and Hawaii.

SHIPPING TO REST OF WORLD

We ship to all European and Asian countries, as well as Australia and New Zealand.

Shipping Method Shipping Charge Order Delivered Delivered to
 Standard  $40  6 to 10 business days*
All European and Asian countries, as well as Australia and New Zealand.

*Delivery times go into effect the business day after you place an order.

STANDARD

Allow about 6-10 business days for delivery.

Order must be submitted before 11AM PST Monday-Friday.

Free Standard Shipping valid on purchases made at hermanmarket.com only. Free shipping valid on purchases of $400 or more before shipping and taxes are added. Offer cannot be applied to previous purchases and cannot be redeemed for cash. See above for shipping details. Terms of offer are subject to change.

 

RETURNS

If for any reason you wish to return your HERMAN MARKET purchase, simply return your unused or unworn item to us within 30 days (in any original packaging with hangtags attached) and we’ll exchange your purchase or provide you with store credit. Sorry, No refunds.

Return shipping is free and each order comes with a shipping label to be affixed to the returning package.

*Please return your item(s) in any original packaging with hangtags attached and your original receipt.

PROCESS FOR RETURNS:

  • Email info@hermanmarket.com to request your Return Authorization (RA) form and number, and let us know which item(s) you will be sending back for exchange or return.
  • Carefully package your item(s) including your RA form. Write the RA number provided to you on the outside of this package.
  • Please send your return/exchange items in one shipment to:

 

HERMAN Market Ltd.

Unit 102 - 141 West 7th Ave
Vancouver, BC
V5Y 1L8
CANADA

 

Please note that failure to obtain an RA form and number is likely to delay the refund/exchange process. HERMAN MARKET is not responsible for any returns that are lost in transit. Once we have received your package, your refund will be issued to the original method of payment.

If you have any questions or issues, please contact us at info@hermanmarket.com.